Legal Notice
Privacy Policy & Personal Data Protection Notice.
Aero Guards Protection (M) Sdn Bhd is committed to protecting the privacy, confidentiality, and security of personal data provided by clients, website visitors, partners, and individuals who engage with us.
Effective Date: 13 May 2026
1. Information We Collect
We may collect personal data that you voluntarily provide through our website, secure contact form, email, telephone communication, consultation requests, or other direct interactions with AGP.
This may include your name, corporate entity, contact number, email address, area of interest, and information relating to your security requirements.
Where necessary for security services, AGP may also collect operational information required to assess risk, plan deployment, conduct investigations, provide surveillance support, or carry out close protection services. Such information may be subject to additional confidentiality arrangements or Non-Disclosure Agreements.
We may also collect limited technical information such as IP address, browser type, device information, pages visited, and website usage data for website security, performance, and improvement purposes.
2. How We Use Your Information
We use your personal data to evaluate, respond to, and manage your confidential consultation requests.
We may also use your information to design, implement, and manage suitable security solutions, including executive protection, manned guarding, travel protection, investigations, surveillance, and risk management services.
Your information may be used to communicate with you, verify inquiry details, prepare service proposals, manage operational requirements, and comply with legal, regulatory, licensing, or enforcement obligations.
We may also use website usage information to maintain the safety, functionality, and performance of our website.
3. Confidentiality and Data Sharing
Discretion is central to AGP’s operations. We do not sell, rent, or trade your personal data to third parties.
Your information is only shared where necessary with authorised AGP personnel, vetted operatives, consultants, service providers, or professional advisers who are involved in responding to your inquiry or providing agreed security services.
We may also disclose information where required by law, court order, enforcement authority, regulatory body, or where disclosure is necessary to protect legal rights, safety, security, or public interest.
For sensitive security engagements, additional confidentiality terms may be agreed separately between AGP and the client.
4. Cookies and Website Data
Our website may use cookies or similar technologies to improve user experience, understand website traffic, and maintain website performance.
You may adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
5. Data Security
AGP applies reasonable technical, administrative, and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no website, email system, or electronic transmission method is completely secure. Users should avoid submitting highly sensitive operational details through public or unsecured channels unless an appropriate secure communication method has been confirmed.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, to respond to inquiries, to provide services, to meet operational requirements, or to comply with legal and regulatory obligations.
When personal data is no longer required, AGP will take reasonable steps to securely delete, anonymise, or archive the information according to applicable requirements and internal procedures.
7. Your Rights Under PDPA
Subject to the Personal Data Protection Act 2010 and applicable laws, you may request access to your personal data held by AGP.
You may also request correction of personal data that is inaccurate, incomplete, misleading, or outdated.
Where applicable, you may withdraw consent for the processing of your personal data by giving written notice to AGP. Please note that withdrawal of consent may affect our ability to respond to your inquiry or provide requested services.
8. Third-Party Links
Our website may contain links to third-party websites or services. AGP is not responsible for the privacy practices, content, or security of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
9. Updates to This Policy
AGP may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or website functionality.
Any updated version will be posted on this page with a revised effective date.
10. Contact Us
For questions regarding this Privacy Policy or your personal data, you may contact AGP at enquiry@aeroguards.com.
Corporate Headquarters: No. 99-1, Jalan Nautika A U20/A, Pusat Komersial Sungai Buloh, 47000 Sungai Buloh, Selangor, Malaysia
Telephone: +603-61446606
This Privacy Policy should be read together with AGP’s Terms of Service.